Pizza News

How to give & receive work references

Do you check references, or would you just as soon skip this task? Regardless of the size of your restaurant and the number of employees you have, references can make the difference between hiring a reliable and honest employee and hiring someone you can't depend on or steals you blind. … More

Pizza News

Customer appreciation night

After reading T. Scott Gross' book, Positively Outrageous Service, I was inspired to do an unheard-of thing when I operated Big Dave's Pizza. During my monthly team meeting, I asked my crew if they would work for tips only, on a to-be-announced day. 'Stay with me on this one while … More

Pizza News

Donatos Pizzeria takes the P.I.E.

In the Pizza Power 2002 article from the last issue of PMQ, we took an in-depth look at what has been going on in the pizza industry over the last 12 months. In that article, Donatos Pizzeria Corp. was awarded the PMQ Pizza Industry Enterprise of the Year (PIE) award. … More

Pizza News

Playing chicken with the big boys

By now everyone is aware of the recent launch of chicken products by some of the major pizza chains. Domino's is offering Buffalo Chicken Kickers, Papa John's is offering Papa's Chicken strips and both are backing up these new menu offerings with massive promotions. Customers are being bombarded with direct … More

Pizza News

Pizza industry food distributors

So who doesn't feel like they just got through dealing with a used car salesman when their food distributor leaves? You may have gotten a good deal, maybe not. Hey, they are salesmen after all, but there is a difference. If you don't have the best products and happy customers, … More

Pizza News

Tame the delivery liability monster

Last month I closed my office for a few days and took the staff to the Northeast Pizza Expo. We took a booth and exhibited right alongside industry giants. While others were busy hawking their wares, I quietly corralled pizzeria owners as they walked by and I asked them this … More

Pizza News

Tip reporting: what you need to know

In March 2001, the Court of Appeals for the 9th Circuit handed down its decision in the case of Fior d'Italia v. United States, striking down employer-only audits. The history The ruling marked the first court of appeals victory for the restaurant industry on the issue – after three previous … More

Pizza News

Dealing with distributors

The single best way to reduce your food cost is to shop every item from several distributors each week… If you think this statement is true, congratulations, you are a buyer. If you think there may be more to it, read on and become a purchasing manager. One of the … More

Pizza News

Florida restaurant show

The Florida Restaurant Show was held in Orlando, Florida, on Sept. 20-22. The PMQ staff sifted through 649 exhibitor booths and more than 17,000 industry professionals who were in attendance and found some great ideas and products that you should know about. Borrowing from David Letterman, "OK kids, here is … More

Pizza News

Dino's olive pizza

No Italian table would be complete without the glorious olive. No cheese platter, antipasto, salad, pasta, entree or glorious pizza would be complete without it's presence. I was very happy to do an olive pizza recipe since I usually put olives on the personal pizzas I do for myself. Olives … More

Pizza News

Made in Italy

After a torturous nine-hour flight, my excitement and anticipation was getting the best of me as I strained for a view from my window seat. All of the sudden we broke through the clouds and I got my first glimpse of the land where pizza was born Italy. The U.S. … More

Pizza News

Marketing take 'n' bake

It's almost been a year since the original article on the Take 'n' Bake phenomenon was printed. This particular story created a tremendous amount of activity on the Think Tank and requests for more information. It seemed that the amount of interest generated would make it a good topic for … More