On the heels of announcing its entrance into the Mexico market, fast-growing pizza franchise Marco’s Pizza, based in Toledo, Ohio, has appointed operations veteran John Meyers to the role of chief operating officer (COO). Boasting a 25-year history of innovation at major organizations such as Darden Restaurants and The Walt Disney Company, Meyers previously served as Marco’s SVP of finance and business intelligence.
The new appointment occurs as Marco’s continues to expand its global footprint through strengthening franchisee relations, enhancing its technology infrastructure and improving operations. As COO, Meyers oversees a team working across several departments, including technology, supply chain and operations. With responsibility over day-to-day operations, he also plays a vital role in the development and implementation of new technologies that drive sales and streamline operations.
“An action-oriented, strategic thinker, Meyers has used data and analytics to strategically streamline restaurant operations and profitability,” Marco’s announced. “Empowering front-line team members to deliver an exceptional experience is a top priority for Meyers.”
“When employees see and act on an opportunity to turn someone’s day around, even in little ways, it not only makes the customer experience better, but also improves job satisfaction and employee retention,” Meyers says. “The opportunity to contribute to the Marco’s Pizza legacy during this phase of continued growth is truly a privilege. Our pizza is special….I am committed to upholding this high-quality standard and ensuring our customers enjoy it hot and fresh. Every Marco’s Pizza encounter should be a memorable experience for our customers.”
“John plays an instrumental role in steering our brand toward sustained growth, and we are excited to embark on the next phase of his journey as COO,” adds Tony Libardi, co-CEO and president of Marco’s Pizza. “John consistently demonstrates exceptional leadership, strategic vision, and a deep commitment to our brand values, and this promotion is a testament to his hard work and invaluable contributions to our company’s success. I am confident that he will excel in this new role, leveraging his experience and insights to drive operational excellence and elevate our brand to new heights.”
Meanwhile, the leadership team is strengthening its development support system, which includes technology and tools to help identify territories for expansion, plus support in real estate, construction management, field operations, and information related to financing. FRANdata, a research and advisory firm that analyzes the franchise market, reports that Marco’s 2023 FUND Score of 895 is in the top 1% of all evaluated franchise systems and is among the top three scores for all QSR brands. The brand’s performance has earned multiple awards and recognition, including a spot on QSR’s Top 50.
Marco’s Pizza was founded in 1978 by Italian-born Pasquale (“Pat”) Giammarco. The company has grown from its roots as a beloved Ohio brand to operate more than 1,200 stores in 34 states, with locations in Puerto Rico and the Bahamas.
