Eye on the Chains

Eye on the Chains: November 2019

Can Rob Lynch Turn Papa John’s Around? Rob Lynch worked miracles at underdog fast-food chain Arby’s when he came on board in 2013. Can he do the same for Papa John’s? The pizza company hired Lynch as its new CEO in August after Steve Ritchie, who replaced ousted founder John … More

SmartMarket

SmartMarket: Italforni Helps Reinvent C-Store Pizza

Pizza isn’t hard to find in a convenience store—high-quality pizza is a different matter altogether. But Dave Carpenter, president/CEO of J.D. Carpenter Companies, is working to change that with help from oven manufacturer Italforni USA. Carpenter’s company has partnered with 7-Eleven, Inc., to create a new type of convenience store—called … More

SmartMarket

SmartMarket: Unlock New Growth With Uber Eats

Are you ready to upgrade your delivery program? Uber Eats can take you to the next level, offering flexible delivery solutions that work with your restaurant, not against it, and potentially expanding your brand’s reach to thousands of new customers in your area. The demand for delivery is rising among all age … More

SmartMarket

SmartMarket: How to Win at Online Ordering and Delivery

Third-party delivery services like Uber Eats, Grubhub and others are taking the market by storm. But using them comes at a cost, to the tune of 20% to 30% in fees and commissions, which cuts into restaurants’ margins, says Larry Fiel, director of marketing for PDQ POS, an all-in-one, all-in-house … More

Business & Marketing

The Dos and Don’ts of Terminating Restaurant Employees

Most employers aren’t aware that terminating an employee the wrong way can actually draw a lawsuit. Accordingly, it is highly recommended that you comply with the following dos and don’ts when advising an employee that they are being let go from your pizzeria: Do: Communicate Clearly and Maintain Records Consistently … More