Once widely derided, QR codes have made a big comeback in the restaurant industry, thanks to COVID-19.
By Doug Reifschneider Historically, restaurants, especially pizzerias, have been slow to adopt innovative technology. The pandemic changed that. It’s no surprise that the adoption of technology is what kept many restaurants afloat during the pandemic, and the acceleration of that adoption saved others. Based on necessity and a will to … More
Employee theft is a common problem that plagues employers large and small and costs U.S. businesses tens of billions of dollars each year. Employee theft is not limited to taking money from the register; employees may also steal supplies and inventory, including food, paper products, alcoholic beverages, and office and kitchen equipment. They may … More
What’s the one thing a pizzeria cannot do without? Cheese? Sauce? Ovens? That’s all true, but if you can’t hire, retain and reward trustworthy, hardworking employees, your operation will grind to a halt. In these uncertain times, when operators are fighting to stay open and staff their restaurants, there is … More
The ongoing COVID-19 pandemic has changed how Americans get their food. Since March 2020, the demand for food delivery has been skyrocketing as more consumers stay in and stay safe. Now, with the first-ever coronavirus winter looming large on the horizon, pizza chains should prepare for an even greater surge … More
In this installment of PMQ Live Marketing Masters, PMQ Publisher Steve Green delves into menu engineering and looks at the future of menu development with one of the restaurant industry’s great marketing gurus, Gregg Rapp of Menu Engineers. During his 37 years of experience as a restaurant consultant, Rapp has … More
As the demand for a contactless pizza experience soars in the COVID-19 era, two startups specializing in foodservice automation have partnered to make and deliver pizzas without the once-vaunted human touch. Piestro, which has developed a fully automated pizza shop with zero-contact food preparation and cooking, last week announced a … More
In this installment of PMQ Live Marketing Masters, restaurant marketing pro Matt Plapp of MattPlapp.com explains how small businesses can get the most for their advertising buck with social media. Through the concept he describes as “creating your own radio station,” Plapp describes how small businesses can grow their very … More