Industry leaders recommend focusing on improving customer experience, capitalizing on new opportunities, and incorporating innovative technology.
Web Exclusives
Covid Comeback Contest Winner: LouEddie’s Pizza Shares 5 Rules for Success in a Pandemic
This cozy, off-the-beaten-path pizza restaurant remained flexible, creative and happy to experiment in the COVID-19 crisis.
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Can This New Cheese Culture Give You Full Control of the Browning Process?
Chr. Hansen says F-DVS Pure Appeal provides the ability to reduce the degree of browning by up to 100 percent while better protecting cheese from spoilage.
Web Exclusives
Matt Vannini: Fact vs. Fiction and Strategies for Pizzeria Success in the Pandemic
By Matt Vannini President, Restaurant Solutions Inc. Throughout the pandemic, restaurant operators have been forced to make the heartbreaking decision to lay off team members, many of whom were like family. They have lost tens of thousands of dollars, their restaurants look like a shell of their former selves, and … More
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How to Thrive in a Pandemic: Dawn Gribble of Virtual Solutions Offers Tips for Restaurant Success
A discount offer is more likely to generate interest and conversions when it's rare, Gribble says, because customers view it as a bargain they can't miss.
Pizza News
Restaurant Survival Tips from Richard Bailey of Client By Design
Politics has pushed COVID-19 coverage further down in the headlines in recent weeks, but the coronavirus hasn’t gone away—and many medical experts predict the pandemic will worsen as temperatures drop in the fall and into the winter. Pizzerias have weathered the storm better than most in the restaurant industry so … More
Web Exclusives
How to Thrive in a Pandemic: Grimaldi’s CEO Offers Survival Tips for Pizzeria Owners
Politics has pushed COVID-19 coverage further down in the headlines in recent weeks, but the coronavirus hasn’t gone away—and many medical experts predict the pandemic will worsen as temperatures drop in the fall and into the winter. Pizzerias have weathered the storm better than most in the restaurant industry so … More
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Beyond Pizza: Adding Delicious Gluten-Free Italian Dishes to Your Menu
By Lindsey Yeakle Gluten-Free Food Service (GFFS) Program Manager With outbreaks of COVID-19 on the rise again in many states and many restaurants struggling to reopen, food takeout and delivery are more popular than ever, and pizza is a perennial favorite. However, pizza isn’t always the best option for people … More
News
How to Best Use Social Media During the COVID-19 Pandemic
The COVID-19 pandemic has clearly put pizzeria operators of all shapes and sizes in a unique position. On the one hand, it has introduced diverse operational challenges, from supply chain disruptions to the sudden and complete loss of any revenue that would have come from events such as the NCAA … More
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What if Restaurants Banded Together to Cut Out Third-Party Delivery Platforms?
Restaurant owners in Dubai have banded together to create their own food-delivery platform and cut out third-party aggregators entirely, according to The National. The goal is to save money on third-party commissions and earn higher profits. Like most of the world, Dubai’s dine-in restaurant business has been ravaged by the … More
Web Exclusives
Free Infographics: Use These Free Materials to Promote Your Pizzeria and Educate Customers
To help our readers power through setbacks during the coronavirus crisis, we’ve created how-to infographics that pizzeria operators can share with their customers via social media or their websites. Feel free to use these infographics as you see fit to educate your loyal patrons about how they can support you … More
Marketing
Customer Relations: Treating Every Pizzeria Guest Like Your Grandma
Customers can get on your nerves. We don’t like to admit it, but it’s true. Most are perfectly nice, pleasant people, but some of them will test your patience. Now and then, you just want to bite someone’s head off. But what if you treated every guest like your grandmother? … More