What kind of message are your employees sending out to customers when you’re not there? A Domino’s franchisee last week learned a hard lesson about his staff’s customer relations skills from nurses at a nearby hospital. When the nurses ordered a pizza five minutes before the shop’s closing time, they got a rude […]
Do you feel like you’ve tried everything to speed up slow weekdays—and run out of options? Here’s an idea from marketing guru Tom Feltenstein. Set up a fake picket line in front of your store, with employees and friends waving signs bearing short, positive messages, such as “I Love Working at (Pizzeria Name)” and […]
Mariah Carey knows how to make the Internet explode
Groupon U.S. Pizza Team member Jamie Culliton fulfills a decade-long dream by bringing home the gold medal in Freestyle Acrobatics at the 2016 World Pizza Championship
