Customers can get on your nerves. We don’t like to admit it, but it’s true. Most are perfectly nice, pleasant people, but some of them will test your patience. Now and then, you just want to bite someone’s head off. But what if you treated every guest like your grandmother? … More
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How to Keep From Going Broke: Managing a Pizzeria’s Cash Flow
By Tom Boyles Cash flow is the lifeblood of any restaurant. The first time you miss payroll, you’ll immediately understand the importance of managing a pizzeria’s cash flow. Managing cash flow is crucial to the health of your restaurant. That entails forecasting and totaling all significant regular cash inflows—including sales, … More
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10 Tips for Negotiating a Restaurant Lease
For many owners, negotiating a restaurant lease is extremely challenging. Tenants may go through the leasing process once or twice in their entire lifetime, yet they have to negotiate against seasoned professionals who negotiate leases every day for a living. In addition, the agent or broker is largely commission-driven; he … More
Business & Marketing
How to Find the Perfect Location for a Pizzeria
Selling pizza is a dream come true for many small business owners. However, while plenty of pizza businesses are thriving, others are not doing as well. Why the difference? One explanation is location. In an increasingly competitive and value-oriented marketplace, having great food and outstanding customer service isn’t good enough. … More
Pizza News
Adding This Option Could Improve Your Pizzeria Branding Prospects
Take-and-bake giant Papa Murphy's has the highest customer loyalty rating of all pizza brands.
Videos
Solving the Pizza Equation
Learn the secrets to a successful pizza enterprise from author and pizzeria owner Nick Bogacz.
Web Exclusives
Where’s My Cash? Creating a Budget for a Pizzeria
If you don't maintain a budget for your restaurant, disaster can manifest in many forms.
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Local Third-Party Delivery Service Makes the Difference for E&D Pizza
When Michael Androw, PMQ’s cover subject for the October 2019 issue, first opened E&D Pizza in Avon, Connecticut, delivery wasn’t a high priority. Five years later, it’s a must, accounting for about 35% of his business. So while many restaurateurs cast a dubious eye on third-party delivery, Androw has embraced … More
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How To Prevent a Pizzeria Robbery and Protect Your Pizza Delivery Drivers
According to a restaurant security expert, these specific safety measures can deter robberies and break-ins at your pizza store.
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8 Easy Ways to Make Social Media Work for Your Pizzeria
Use platforms like Instagram and Facebook to create an online personality for your pizza restaurant.
Web Exclusives
Make the Perfect Pan Pizza
Do you want to make the perfect pizza dough? Tune in and hear the secrets to a great dough from author and baker extraordinaire, Peter Reinhart.
Web Exclusives
5 Expert Tips for Retaining Your Pizzeria’s Best Employees
“Good help is hard to find.” We have all heard that saying for as long as we can remember. Yet through all of the years and generations it remains true. Changing times and technological advancements have transformed the ways we go about finding staff, but one thing has not changed: … More