Take-and-bake giant Papa Murphy's has the highest customer loyalty rating of all pizza brands.
When Michael Androw, PMQ’s cover subject for the October 2019 issue, first opened E&D Pizza in Avon, Connecticut, delivery wasn’t a high priority. Five years later, it’s a must, accounting for about 35% of his business. So while many restaurateurs cast a dubious eye on third-party delivery, Androw has embraced … More
“Good help is hard to find.” We have all heard that saying for as long as we can remember. Yet through all of the years and generations it remains true. Changing times and technological advancements have transformed the ways we go about finding staff, but one thing has not changed: … More
Although digital ordering gets all the hype (including from PMQ), many customers still prefer to order a pizza the old-fashioned way – by dialing up the restaurant and talking to a real, live human being. And that means operators need to teach phone etiquette for restaurants and ensure their staffers … More
Premium Pies at Point Royal Celebrity chef Geoffrey Zakarian has helmed award-winning restaurants, penned best-selling cookbooks and graced TV screens as a judge on Food Network’s Chopped and co-host on its daytime series The Kitchen. But, lately, he’s been thinking pizza. As chef/partner at Point Royal, nestled beachside since 2017 … More