A host of new ordering platforms and food options are now available to consumers at the tap of a button. As UberEats, GrubHub, Caviar, DoorDash, PostMates, Amazon and others look at getting their piece of the market, pizzeria operators are battling with a dilemma. Are these delivery services friend, foe or … More

Are pizza prices on the rise? Think Tank user npizza recently asked for advice when it comes to raising his pizza prices: I've owned my takeout delivery shop for 22 years. I'm located in MA, and the current minimum wage is $12 and is scheduled to increase to $15. When I opened, the minimum was $5.25, … More

This story is a simple one that, although it took shape 60 years ago, truly began with the birth of my father, Ted Pelicano. His birth and early childhood are shrouded in mystery as he was an orphan and a foster child who began life with no real family of his own. ​As a … More

When crises happen, good pizzeria managers rise to the occasion, but even the best ones are likely to encounter problems they don’t know how to deal with. That’s why a basic “survival kit” might be a good idea for your operation. This Managers Survival Kit should explain how to handle … More

I’m Jonathan Porter, and I run professionally guided tours of significant pizzerias in Chicago. This month I sat down for a conversation with Kendall Bruns, the curator of the U.S. Pizza Museum in Chicago’s South Loop neighborhood. The U.S. Pizza Museum opened at this location in August of 2018 and is … More

They’re here, there, everywhere. They upset managers and fellow employees—even themselves—and bring down staff morale. We’re talking, of course, about Mr. or Ms. Negative, those employees with bad attitudes who often make life miserable for their bosses and their co-workers with their constant complaints and naysaying ways. If not carefully managed, … More

Although third-party delivery services such as DoorDash and UberEats are gaining widespread popularity, ordering directly from a restaurant that offers its own delivery service is by far the preferred food delivery method. In fact, among consumers who put in delivery orders, 82% said they prefer to order directly from a … More