GRIMAC: efficiencys strategies

Grimac has specialised in the last forty years in supplying spare parts for all the major makes of coffee machines as well as professional equipment for the catering industry and public locations.

The long experience and know-how acquired over the years have allowed, GRIMAC to produce his own range of professional coffee machines and pod coffee makers which incorporate the GRIMAC Coffee Pod System. 

Professional and Vending: two coffee machines lines to satisfy any need

Today, this is the only company on the market that can provide his customers

with a complete array of products and services which, in addition to spare parts, includes an extensive range of coffee machines designed and developed to satisfy diverse requirements as well as offering a wide selection of accessories.

The high-quality and high-performing machines in Grimac professional line are aimed at the Ho.Re.Ca. ; a number of other products are available to complete the offer including coffee grinders, cup washers and ice makers.

The entire collection of professional machines combines design and elegance with performance, safety and reliability.

The coffee machines of the Vending line that utilise pods, capsules and coffee grounded are designed for small businesses and families.

All this product line is innovative and designed to save on energy with a low impact on the environment.

The appealing design which incorporates a technological heart to ensure highperformance,

is aesthetically pleasing in appearance.

An  Italian  company  with  an  international  soul

Even if Grimac is a deeply rooted Italian company, exports have grown progressively. 

Today, GRIMAC exports to 60 countries across five continents.

Production is based on Lean Manufacturing principles, in order to guarantee maximum efficiency. All processes are integrated and managed by one of the latest ERP (Enterprise Resource Planning) information systems. It is a Business Intelligence system that systematically monitors in real time keyperformance indicators.

The manufacturing process is managed globally by the system which integrates departments and functions across the company to respond to customer requirements quickly and efficiently.

In addition to distributing spare parts for a large number of coffee machine makes, Grimac’s distribution network includes over 200 service centres guaranteeing our customers efficient and complete assistance: machine installation, maintenance and assistance.

The in-house Customer Assistance Service ensures continuous support to both the service centres and to the customer and also organises and runs specific product training courses.

GRIMAC can also provide customers, upon request, with custom designed coffee machines to satisfy specific aesthetic and functional requirements.

 

GRIMAC’s Quality Management System is BUREAU VERITAS (BVQI) certified meeting ISO 9001: 2001 standards. In addition to the CE marking all the products are certified to satisfy local country codes and requirements: UL / ETL (USA), Gost R (Russia), TUV / CE (UE), KTL (Korea).

 

www.grimac.it