Younger customers and delivery may be the keys to helping independent restaurants outperform the chains in the next few years. Factors like brand authenticity and using locally grown ingredients resonate with millennials, while rising demand for delivery is “the single biggest trend in the industry,” says Jonathan Maze of Nation’s Restaurant News. Independents have the advantage in both, and other market forces are working in their favor, too.
Read more about how independents can get a leg up on the chains at PMQ.com.
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