Revel Systems, a cloud-based point of sale (POS) and complete business management platform, today announced a new Pizza solution for Revel Enterprise™ and Revel Essentials™. The Revel Pizza solution is part of the company's strategy to deliver targeted solutions to key verticals and is on display at the National Restaurant Association ("NRA") Show 2019, May 18 to 21 at McCormick Place (booth 1413) in Chicago, Illinois.
“Additionally, given the importance of online ordering, having Revel do it for us means that we get to capture all of that revenue as opposed to giving 10% to a third-party.”
The new Revel Pizza solution includes a series of preconfigured templates that accelerate the implementation timeline and simplify ongoing system management. The templates help with key capabilities such as building menus and developing staffing schedules. Pizzeria menus are complex in their structure, as they need to account for customized orders, including multiple toppings, and sauce choices, as well as various sizing options. The Revel Pizza solution simplifies this process, while also making it easy for staff to make updates.
With more customers looking to place online orders, from either the web or mobile devices, the Revel Pizza solution simplifies the ordering experience with an intuitive user interface that is easy to navigate and only requires a few clicks for a customer to complete an order. Additionally, the solution’s end-to-end workflow management ensures online orders are filled quickly and accurately while keeping the customer informed throughout the process – creating a positive user experience.
"We chose Revel because it was cloud-based, cost-effective, and offered greater flexibility than our legacy system. Revel was able to map half-and-half toppings and half-and-half specialty pizzas, and the way the modifiers worked within Revel was better than the complicated matrix that had to be engineered by our previous POS," said Michael Petrilli, Vice President at 1100 Group, which owns and operates several pizzerias throughout the San Francisco Bay Area. "Additionally, given the importance of online ordering, having Revel do it for us means that we get to capture all of that revenue as opposed to giving 10% to a third-party."
The Revel Pizza solution world-class delivery management capabilities make it easy to track orders from start to finish. Drivers will also benefit dramatically from being able to process dozens of tips in a matter of seconds. The kitchen will become much more efficient with a kitchen display system (KDS) that can be customized to meet the needs of the typical stations within a pizzeria. Whether its processing pizzas, calzones, or salads, each station can have a dedicated order flow that makes it easy to manage work volume.
“The pizza industry is experiencing unprecedented change and challenging competition because of consumer expectations which require additional technology,” said Chris Lybeer, chief strategy officer at Revel. "Using substantial customer and consumer input, we spent significant time building a solution that meets the specific and unique needs of pizzerias, and supports the rapidly evolving demands of digital consumers."
Revel’s new pizza solution also supports inventory management in real time by maintaining a precise view of inventory down to the ingredient level. Users can track topping ingredient levels with every order processed and determine variances based on what’s expected compared to what is used. In addition, pizzerias can remember their customers’ favorite pie choices with Revel’s built-in customer-relationship management (CRM). Pizzerias offering loyalty programs will benefit from the solution’s fully automated registration process that makes signing up customers fast and easy.