Pizza King

Pizza King Modernizes Operations with Revel’s POS System Built for Pizzerias

Midwest pizza chain selected Revel’s customizable pizza solution to help simplify and drive a unique customer experience

Revel Systems, a cloud-based point of sale (POS) and complete business management platform, today announced that Pizza King is deploying the Revel Enterprise pizza solution across the entire chain of 49 existing locations. Pizza King will also implement Revel Advantage for payments, which is integrated with Revel Enterprise. Pizza King is already up and running at 14 locations and will mandate the use of Revel at all future locations.

An established midwest pizza chain interested in strengthening and maintaining their existing business, Pizza King knew their customer’s needs were radically changing. Pizza King recognized the need for a new cloud-based POS to help modernize operations and improve the customer experience.

Each Pizza King location allows customers to place orders directly with the kitchen from their booth. Revel Enterprise enables Pizza King to easily track these orders through iPad stations implemented in the kitchen and ensures orders are processed accurately and in a timely fashion. Revel Enterprise also simplifies and automates how Pizza King calculates ingredient-level inventory and labor costs. Previously, the chain was allocating resources towards generating reports using spreadsheets and print outs at each location.

“We’ve created a unique ordering experience at Pizza King—our customers have the opportunity to ‘ring the king.’ We chose Revel because its flexibility empowers our staff, allowing them to quickly and accurately capture orders,” explains Alan Robinson, CEO of Pizza King. “We look forward to continuing to streamline operations as we scale with Revel’s cloud-based pizza solution.”

Even in tough times, smart brands are buying and rolling out better technology solutions, understanding they are key to their survival. Revel’s digital-first iPad POS platform has strong momentum with big brands, building on recent wins with The Halal Guys, Buff City Soap, and Moe’s Southwest Grill.

“Revel’s product engineering team has worked hard to develop a best-in-class point of sale solution built specifically for pizzerias,” said Greg Dukat, CEO, Revel Systems. “Because Revel is a cloud-based system, operators can push updates across locations with a push of a button. This simplifies the management of multi-unit operations like Pizza King and makes future growth more feasible. Our solution allows operators to remain nimble in today’s environment, and that flexibility is often Revel’s key differentiator when compared to legacy solutions.”

Pizza King will leverage Revel’s open API to easily integrate with key Revel partners including 7shifts for employee scheduling and WorldPay for gift cards. Taking advantage of Revel’s scalability to grow, Pizza King also plans to integrate online ordering and a loyalty program in the future.

The Revel Enterprise pizza POS includes features that address the specific needs of pizzeria owners. Knowing pizza is a highly-customizable dish, Revel’s platform makes it easy for staff to modify menus and ensure offerings meet the needs and whims of customers. The Revel POS also provides ingredient-level inventory insights, so that pizzeria owners have the right ingredients in the right quantities at the right time.

While year-over-year sales dropped 20 percent in March for the entire quick-service segment and 33 percent for the fast-casual, sales among pizza chains were only down 5 percent. Despite the effects of COVID-19, the pizza vertical has remained resilient due in part to its natural inclination towards carry-out and delivery, according to Nation’s Restaurant News.