According to FirstCoastNews.com “Chicago Pizza is one of the hottest pizza joints in town, but some customers got quite a shock when their bills arrived.”
“‘We had the automatic gratuity put on there, 15 percent,’ said diner Paul Sollee. That 15 percent tip is now the standard for any Chicago Pizza customer. Signs advising customers of the change are posted, but are missed by some. ‘It was pretty surprising because normally you add gratuity to a table of six, eight or more,’ said Jason Sledge. But size doesn’t matter anymore. While the menu says a table of six or more will automatically have a gratuity added, actually now every single table will have it, despite the number of eaters. Chicago Pizza’s manager, Jim Demarco, says it’s all about taking care of his workers.”