Looking to reduce hang-ups, upsell your customers and make your employees more productive? That’s what Message On Hold is all about. “One thing we ask every customer is, ‘How much money do you lose on the phone every day?’” says Mike Wick from Message On Hold, a Houston-based company that offers cutting-edge on-hold messaging services. “The most important thing in the world is the message. What are we saying to the people when they are on hold? Are they hearing a professionally produced upsell message?”
Message On Hold has been making phones explode with business for over 22 years. They specialize in the pizza industry, with more than 3,500 pizzeria customers. The company’s goal is simple: to make it easier for customers to order from you. The average Message On Hold client sees its average sales rise by 50 cents an order, Wick notes. The return on investment is so great that Message On Hold will install the equipment in your pizzeria, write the scripts and let you use the system for 60 days—all for free. If you don’t like it, just send it back.
Using state-of-the-art digital equipment connected to your telephone system, Message On Hold, an industry pioneer, creates the perfect audio mix of licensed music and customized messages about your business. It’s also useful for introducing new menu items and advertising for new employees, Wick notes. “There are a lot of ways to use Message On Hold that just make people feel better about calling your restaurant. It’s all about improving customer satisfaction.”
Message On Hold’s service includes copywriting, professional voice talents, digital equipment, installation support, a lifetime replacement warranty, fax or call reminders to update your messages, and more. Their No. 1 objective is to become a valued business partner, creating custom messages that give you your desired ROI.
And now, Message On Hold brings you their new VOIP service. Phones go down? No problem! You can still take online and phone orders. They can also help you replace your outdated technology with no out-of-pocket costs and one flat rate nationwide.
Message On Hold offers a variety of products and services to help you succeed! To learn more about Message On Hold, new Message On Hold Phones, Label King Turbo, Temp King Turbo, Job Aid Turbo, AI and other products and services, visit messageonholdservice.com/phones or labelkingturbo.com or call Mike Wick at 800-392-4664, ext. 1.