SINGAPORE--Both KFC and Pizza Hut in Singapore have selected Zap Business
Intelligence software to improve corporate performance and gain operational efficiencies.
The Singapore master franchise for KFC and Pizza Hut Singapore faced challenges
when it came to meeting corporate reporting requirements, benchmarking store
performance, and reducing the time and costs spent on day-to-day reporting
across multiple business systems.
Zap Business Intelligence will empower KFC and Pizza Hut employees to report on
and analyse information across systems including finance, payroll, inventory,
mobile delivery, and human resources. They will create reports, scorecards,
dashboards, Key Performance Indicators and ad-hoc analysis to gain a shared
understanding of performance and meet reporting requirements efficiently. Zap
Business Intelligence is a Microsoft-based business intelligence (BI) solution
that delivers corporate information anytime, anywhere via a web browser.
"Improving reporting and analysis across our franchises and head offices offers
considerable gains in efficiency and will enable our businesses to become more
agile, responsive and performance-focused," said Teng Sern, Business Analyst at
KFC/Pizza Hut. "We face daily challenges in producing timely reports and complex
analysis across our many stores and product lines to make informed decisions. We
estimate that we will gain a return on investment from Zap Business Intelligence
within 12 months, particularly in reducing the amount of staff time spent on
daily reporting. We chose Zap Business Intelligence because it offers powerful
functionality and proven scalability, yet is easy to install, maintain, and
"We are pleased to welcome KFC and Pizza Hut as Zap customers," said Garth D.
Laird, President of Zap. "As leading Quick Service Restaurants, we value their
decision to choose Zap and commend their leadership in using business
intelligence to monitor and improve their business operations."
KFC and Pizza Hut will initially deploy Zap Business Intelligence to 300 and 200
users, respectively, within Singapore.
Zap is a global software company that creates solutions to help businesses
improve organisational performance. Zap`s software unites data from many systems
to present the big picture for understanding and enhancing an organisation`s
performance. Zap offers complete, affordable solutions that are easy to use,
scalable, and run on the Microsoft platform. Zap is a Microsoft Gold Certified
Partner and was awarded the ISV/Software Solutions Innovation Partner of the
Year by Microsoft in 2009. To learn more, go to www.zaptechnology.com
About KFC and Pizza Hut
KFC is the leading chicken restaurant chain in the Singapore Quick Service
Restaurant (QSR) industry.Pizza Hut is Singapore`s leading Casual Dining
Restaurant chain, offering a wide array of pizza, pasta and other quality foods.
Both brands have offered Singapore-wide delivery services since 1989. To learn
more, go to http://www.kfc.com.sg/ or http://www.pizzahut.com.sg/