Changing Employee Behavior: Performance Reviews that Work

“Changing Employee Behavior: Performance Reviews that Work”

Tuesday, June 9, 2009 – 1:00-2:00 p.m. ET http://www.pbconferences.com/D5/0/2/p2EZQNc/p2BRLAE9i/p0e

Agenda:

Take Control of Your Toughest Behavior Problems

** Dealing with employees who have a “Bad Attitude”

** Stop “sugar coating”: Give feedback without

damaging relationships

** Eliminate the fear of confronting employees

The “Do’s and Don’ts” of Delivering the Performance Review

** 5-step plan to eliminate performance review pain

** Specific questions you should and shouldn’t ask

** How to provide the “right” feedback

What To Do When the Performance Review Goes Bad

** Staying effective – even during tough conversations

** Keys to preventing post-meeting blues

** Specific follow-up techniques to improve performance

Question and Answer Session

** Have your specific issues addressed!

Janelle Brittain, MBA, CSP is recognized as a leading expert in

creating performance excellence. Her background includes:

** Co-author of “How to Say It : Performance Reviews, Phrases and

Strategies for Painless and Productive Performance Reviews,”

Prentice Hall Press and author of “Star Team Dynamics”

** Training and coaching managers and leaders of companies in

managing the performance of their staff in over 300 companies

from North America to Africa to Asia

** Frequently quoted in business publications such as The Wall

Street Journal, Investor’s Business Daily, Crain’s Chicago

Business and the LA Times.

EARN HRCI Credit:

This program has been approved for 1 recertification credit hour

toward PHR and SPHR recertification through the Human Resource

Certification Institute (HRCI). For more information about

certification or recertification, please visit the HRCI homepage at

www.hrci.org

Hosted by Progressive Business Publications, the leader in fast-read

actionable advice on workplace issues, the audio conference gives you

the opportunity to add immediate, impact to your marketing efforts in

a manner that is:

FAST – No wasted time here. Get right to the heart of the matter in a

1-hour block designed to easily fit into your busy schedule.

CONVENIENT – No airlines. No travel. No time out of the office.

Listen from the comfort and convenience of your desk.

EASY – A telephone is all the equipment you need. Just dial in, punch

in your access code, and you’re in. That’s it. Follow along with the

audio conference handouts provided in advance.

ACTIONABLE – Our audio conferences provide money-saving tactics you

can start using right when you hang up the phone.

IDEAL FOR MULTIPLE LISTENERS – Use a speakerphone and as many people

as you want can listen in – at no extra cost to you. Many professionals

use these sessions as a cost-efficient, time-efficient means of

training supervisors, managers, and staff and reinforcing key

issues in a fresh new manner that they will remember and act on.

AFFORDABLE – Priced at $199, it is a fraction of the cost of travel

and attendance fees for other high-priced conferences or seminars.

** “Changing Employee Behavior: Performance Reviews that Work” **

** Live, 60-Minute Audio Conference **

** Tuesday, June 9, 2009 – 1:00-2:00 p.m. ET **

or calling 800-964-6033.

http://www.pbconferences.com/D5/0/2/p2EZQNc/p2BRLAE9i/p0e

We hope you’ll join us.

Sincerely,

Progressive Business Audio Conferences

384 Technology Drive

Malvern, PA 19355

P.S. As usual we offer a full refund if not satisfied from now until

7 days after the event.

If you do not wish to receive further notices about this conference,

or future conferences, please click here:

http://www.pbconferences.com/D5/36/2/p2EZQNc/p2BRLAE9i/p0e

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code: 2541943

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