During the last weeks of August, the call went out to pizzaioli and artists alike; create the cover of PMQ’s October issue and help us celebrate National Pizza Month! We received numerous entries from far and wide for a chance to win $500 and become the face of this … More

Over the years, we’ve come to find that Chicagoans prefer alternatives to the city’s famous deep-dish pizza by a pretty wide margin. According to Jonathan Porter, Chicago pizza expert and owner/operator of Chicago Pizza Tours, “The No. 1 pizza in all of Chicago is the thin-crust, tavern-style pizza, which … More

Though many may still cling to them, old-fashioned landlines have been waning in popularity for years, and the switch is not surprising.  The features of today’s newfangled cloud-based solutions are attractive to many operators, especially those with multiple locations: the ability to take almost unlimited calls during high-volume periods, sans busy … More

When operators don’t bother making a statement with their boxes (other than “Pizza”), they miss out on a bevy of potential benefits that a smartly designed box can provide: connecting customers with the brand, boosting social media engagement, promoting return visits, and offering a point of differentiation for the … More

“Greek pizza dough is generally hand pressed into a seasoned pan. The dough is very simple, using only salt, sugar, water, oil, flour and yeast. I blend two kinds of sauce together and add seasoning. Italian pizza takes less time to cook than Greek pizza, so we use a blend of mozzarella and … More

Every pizzeria owner should know the value of his or her store. Whether you’re looking to buy or sell, going through a divorce, selling to a key employee, talking to a bank about financing equipment, or planning your estate, you need to be able to define and leverage your … More

If you feel an ingrained irritation with automated phone services, you’re not the only one. While many companies like using the phone-bot system for its speed, it usually fails to satisfy customers—and the negativity surrounding automated customer services does not stop at phone lines. Fortunately, a recent attempt to … More

Online Ordering Should Be Easy as Pie Today’s most successful marketers are leveraging technology to improve the customer experience, says Steve Hauber, president of Valassis Local Solutions. And the best online ordering experience is a quick and easy one. A clunky, hard-to-use system can turn a customer off permanently. “Restaurateurs … More

A strong web presence helps drive strong sales.  In fact, many of the fastest growing pizzerias had the highest web rankings in 2017. Social media has also become a powerful marketing tool in the pizza industry. According to PMQ’s 2018 Pizza Industry Census, pizzeria operators reported their top three social … More

When he was a younger man working for a Domino’s Pizza store in the late 1980s, Rick Drury, owner of the two-location Precinct Pizza in Tampa, Florida, admits he was a “terrible employee” who thought he knew more about running a pizzeria than his bosses. Turns out he was … More