CLASSIC Strategy #92 Map your Success Aren’t you glad that your police and fire departments use maps? In an emergency, maps help them find you faster. If you’re using one, your customers are glad that you also have a reliable map system. How else can you ensure that they’re pizzas … More
Houston…we have a champion
In case you haven’t heard the news, Michael Shepherd, owner of Michael Angelo’s Pizza in Kenton, Ohio, won the gold medal for the largest dough stretch this year in Italy. This was Michael’s third time on the team. He and I talked recently about his trip to the top. Getting … More
The secret of grandma's recipe
I've been spending a lot of time in New York lately getting to know the pizza industry there and eating more pizza than a college grad student working on his thesis. New York, like its pizza, is a unique experience. You may find something similar to it, but nothing exactly … More
NAPICS 2004 show review and best ideas
What a show! Until this year, the NAPICS (North American Pizza and Ice Cream Show) had focused on the Ohio region. This year NAPICS took on a new attitude, look and approach to what was the Mid-America Pizza Show and put on a national show and absolutely succeeded in their … More
Low carb research
Trend or Fad? Once in a while, there comes a change that dramatically affects an entire industry in a relatively short period of time. When such a change occurs, there is a need for an immediate understanding of the new environment. Such a change is now occurring in the food … More
The ease of cheese
If you believe the tale, mozzarella was first invented when cheese curds accidentally fell into a pail of hot water in a factory in Italy. Soon after, it was used on a flat disc of pastry with tomato sauce and baked, thus creating the first pizza. The rest, as they … More
Thanks for the job. . . I'm going to steal you blind
It was time to do the Friday night bank change run. I jumped into my Blazer…the battery was dead. I didn't have much time so I borrowed my senior delivery driver's car. As I pulled into traffic I couldn't help notice there were six of my guest check books in … More
Improving your catering odds
If you've ever been to Vegas, you quickly realize the massive, elaborate and impressive assortment of casinos were financed because the odds favor the house. When a potential catering client calls you to book a self-service drop off catering or a full service event, make sure the odds are stacked … More
Reasonable compensation
Due to our being consultants to the restaurant industry, we are frequently challenged to consider more than overview suggestions about the businesses our clients operate. In some instances, we challenge our clients to consider the risks of being too aggressive in their tax minimization strategy. For example, where our clients … More
New fire suppression system regulations you can have your insurance canceled
Attention Pizzeria Owners: IF you haven't heard about this yet, you will soon. There are new rules that just may force you to rip out your current fire suppression system and put in a whole new one… or face cancellation of your insurance coverage! In just about every commercial kitchen … More
A pressing matter: how to write an effective press release
What is the best marketing and advertising plan for the least amount of time, effort, and capital? That is what pizza operators all over the country are wondering. The most effective form of marketing or advertising for your pizza shop for the least amount of money may be to use … More
Advice from the pros
Some of the best pizza professionals in the world answer our burning question; "What advice would you give to someone going into the pizza business?" "Pizza Paul" Nyland Pizza Operations Customer Counselor for Gordon Food Service for over 12 years "Before you build or do a kitchen layout, you should … More