Pizza News

Survey forensics

You don’t have to flip too many channels to know about the popularity of police shows focused on the science of forensic evidence. Watson would have followed behind Sherlock with a spectrometer if Sir Arthur Conan Doyle was a modern day author. Success leaves clues…clues you can use to engineer … More

Pizza News

P.H.D. (pizza hospitality delivered)

The guest is demanding it! They want “serve-us”– they don’t care how many people you serve, they are concerned only with their order – special requests and all! Times have changed. Most of what a traditional delivery/carryout restaurant does can be replaced by technology (i.e. ordering online or through an … More

Pizza News

Financial statements and what they do for you

These are typical questions that are asked as owners of any restaurant business, especially during hard times. Let’s take a look at the “truth” surrounding the benefits of financial statements or Profit & Loss Statements. Timely and accurate financial statements are one of the most useful management tools for any … More

Pizza News

Intellectual property, faxes, advertising and pizza

Intellectual Property (n):   A product of the intellect that has commercial value. Source: The American Heritage® Dictionary of the English Language, Fourth Edition Copyright © 2000 by Houghton Mifflin Company. The definition shown above uses what I think is the broadest possible scope to define Intellectual Property (from here on … More

Pizza News

Managing a diverse workforce

Everything! They represent the four major generations that are employed today and are the people you rely upon to keep you in business. Every generation has some unique motivational differences, which is your reason for concern. On the other hand, these four groups have many things in common such as … More

Pizza News

From the horse's mouth

How have cheese prices affected your operations and what have you done to compensate for the high prices? Scott Hack – We surgically raised prices on a few menu items. The items we raised prices on though, really had very little to do with rising cheese prices. It was just … More

Pizza News

The pizza doctor

Does this sound familiar? I can’t remember any week that Big Dave’s Pizza didn’t get a call or request for money in person from an organization. Many years ago, 60 Minutes did a segment on this practice. They went undercover and concluded that the majority of these dialing-for-dollars operations were … More

Pizza News

PMQ's idea forum

Strategy #149 Why You Should Own an ATM ATMs are a familiar sight in many of today’s retail establishments. In pizza parlors and convenience stores, supermarkets and sports bars, customers have become accustomed to accessing ready cash. In fact, your customers want convenience and reliability and you want increased traffic … More

Pizza News

New York City's landmark and legendary pizzerias

After five or so bone-chilling trips into the Big Apple, I finally had the opportunity to walk through Central Park and eat a hotdog without suffering from hypothermia. Here’s a little tip I’ll share from my most recent experience; if you want a hotdog in New York, go to Nathan’s … More

Pizza News

A quick health check for your pizzeria

The margin of safety is a financial ratio that will tell you the percentage of sales you can afford to lose before you cannot cover your overhead. It can be calculated on a yearly basis by reviewing the annual accounts or monthly if you generate your own monthly profit and … More

Pizza News

The power of potomac pizza

Finding a formula for success in the pizza business is never the same from one store to the next, but there are certain elements that are present in nearly every successful restaurant. First, you have to truly love what you do. An old friend once told me, “If you enjoy … More