Have you ever been totally irritated with your accountant? You thought that the "bean counter" could surely find better things to do than ask such detailed questions that consume your valuable time. Well, let this "bean counter" give you a few good reasons to pay more attention to the details … More

Everyone wants to find an edge over the competition. Marketing departments tell operations folks that success always comes back to the "Five P's" of Promotion, People, Place, Product, and Price. Unfortunately, in times of tough economic conditions, the promotions piece is often the very first investment to go. This is … More

Every restaurant owner wants the best of the best on his or her payroll. However, despite the downturn in the economy, top performers are still a challenge to find, interview, hire and keep. This article is about what you can do to more effectively interview and hire top-notch people. It's … More

Answering the telephone may sound simple, but did you know that one rude or inexperienced telephone person could turn away thousands of dollars in business? Just because phone contact is not face to face, it does not mean that delivering unsurpassed guest service is a lesser priority. A well-trained crew … More

Did you know that most inside thefts are completed in the first 90 minutes of the cashier's shift? That way, they have plenty of time to find the right opportunity to pocket the money. Top ways money is stolen from the register Cashier doesn't ring up the sale, but takes … More

EMPLOYING THE NEXT GENERATION REQUIRES NEW STRATEGIES Hiring young talent for your business is a huge challenge. According to Eric Chester, a Denver based speaker and author of the newly released, Employing Generation Why? Understanding, Managing, and Motivating your New Workforce, "Connecting with the emerging labor force requires a specific … More

Salsomaggiore Terme is in the province of Parma, Italy, a land which is rich in history and art, located in the green pre-Apennine valley. It has a tempered climate and is full of healthy vapors (mineral springs). It is a very striking town set in a quiet location with many … More

It all started back in 1974 when Gina Costa opened a little pizzeria in the beachside town of Corona del Mar, which sits just a few feet off the picturesque Pacific Coast Highway between Los Angeles and San Diego. Here's a pizzeria that doesn't advertise, or do enough marketing to … More

The difference that separates those pizza operators who are successful and those who go bankrupt, or just manage to stay open, are small advantages in marketing ability or investments in equipment that gives them an edge. In the tightest of markets, the smallest advantage makes the biggest difference. For many … More