Pizza News

Do your customers hang on or hang up?

On a busy night in most pizzerias delivery calls start out something like this: "Thank you for calling PMQ Pizzeria. Can you hold, please?" Or what about this one: "Thank you for calling PMQ Pizzeria. Can I take your order?" Customer responds with, "What are your specials?" Then your employee … More

Pizza News

Staying focused on what's important

quot;You have to want to give. When people see this, they will want to come to you and will support your business. Once you become familiar with the people, you create a family." Sometimes in the process of doing business, you lose focus of what's important. At the 2001 Pizza Expo in Chicago, I … More

Pizza News

The dirty little secrets about

For what may be the first time – myths and 'urban legends' about Delivery Liability insurance revealed! The insurance question Pizzeria Owners ask most frequently is about 'Delivery Liability*' insurance. (*The insurance term is Non Owned & Hired Auto Liability) "If my driver runs someone down, am I responsible? Am I … More

Pizza News

Overtime: to pay or not to pay

Attention Pizza Operators: There is no absolute limitation (except relating to child labor) as to the number of hours that an employee may work in any workweek. The federal Fair Labor Standards Act (FLSA) does not require that an employee be paid overtime for hours worked in excess of eight … More

Pizza News

Employee theft

Whether your business is manufacturing, retail, wholesale, service, hospitality or high tech, it is probably experiencing some degree of employee theft. The list of items employee steal from their employers is endless and includes such items as inventory, money, parts, components, supplies, information and customers. In fact, it is estimated … More

Pizza News

Choosing a new location

Large chain pizza operations typically have sophisticated real estate departments that use a number of state of the art market research tools to find new, promising locations for their restaurants. Does that mean the independent pizzeria on a thin budget is the underdog in finding new locations? Not according to … More

Pizza News

Banned in Vegas

When we announced that Pizza Today had banned PMQ from Pizza Expo in our last issue, it only took a few days before a FedEx package arrived on my desk. The package came from our long time advertisers and good friends Jay and Terry Siff. "We think we found a … More

Pizza News

Pizza expo show from Chicago

Best Idea Pizzacast Reels In Customers Wouldn't it be great if you could turn most cell phones into an automatic pizza ordering device? Well…Pizza cast is a mobile ordering channel offering you immediate connectivity to your customers. You can profit from the global growth of mobile commerce, or m-commerce. Pizza … More

Pizza News

Southwest Foodservice Show

The 2001 Southwest Foodservice Expo was held this year at the Dallas Convention Center in Dallas, Texas. There were more than 27,400 attendees, 1,278 booths and over 760 exhibiting companies. The show alternates between Houston and Dallas, which was a good thing this year considering Houston was experiencing massive flooding … More

Pizza News

From the publisher

And the winner is . . . Scott Hack of Peeweeville KY is the winner of the PMQ contest. He won an Inflatable Walk-Around Pizza Slice created by Signs & Shaped and valued at $4,200. Scott plans on opening his first pizza store in October. PMQ has created an award … More

Pizza News

Results of the 2001 World Pizza Championship

Each year the World Pizza Championship gets bigger and better. Over 600 Pizza Operators came this year from all over the world to make their claim that theirs was the world's best pizza. Only Giuseppe Paolini of Augusta, Italy and Claudio Menon from Rome could claim the title as makers … More