Pizza News

How appetizing is your menu?

Download List of Appetizer Companies (Excel File) Outside of encouraging customers to order additional toppings, how can a pizza operator increase his average ticket sales without increasing the menu price of his or her pizza? This is where the appetizer menu comes into play. Unlike most restaurants where customers order … More

Pizza News

La Nova does it again!

It's a mess! Traffic is backed up on Main Street. Police officers are busily working to keep traffic moving. Neighboring businesses are complaining that their parking lots are filled; yet their stores have no customers. The commotion at 5151 Main Street is no accident, it's the long awaited opening of … More

Pizza News

Dino's eggplant pizza

If you weren't born Italian or into a culture of eggplant cuisine, you don't know what you're missing! North America is the last continent to truly appreciate this unique, versatile and delicious vegetable. Eggplant is becoming more popular everyday, by the minute, and you have to try it. Vegetarians know … More

Pizza News

Pizza in Ireland

Corned beef, potatoes and shamrocks. It's the perfect topping trio for an Irish pizza, right? Well, not really, except perhaps in some stereotypical pizza kitchen. What today's traveler to Ireland will find in some of the better, more creative pizza parlors are bacon and cabbage pizzas, as well as toppings … More

Pizza News

Customer profiling, makes customers happier

Have you ever felt like it was a waste of your and your customer's time to ask those suggestive-selling questions? Simran Mangat-Garcia, who owns a Roundtable Pizza franchise in Anaheim, California, concluded that those 'required' questions just tick some customers off. Customers who are greeted by a waitstaff member with … More

Pizza News

Do your customers hang on or hang up?

On a busy night in most pizzerias delivery calls start out something like this: "Thank you for calling PMQ Pizzeria. Can you hold, please?" Or what about this one: "Thank you for calling PMQ Pizzeria. Can I take your order?" Customer responds with, "What are your specials?" Then your employee … More

Pizza News

Staying focused on what's important

quot;You have to want to give. When people see this, they will want to come to you and will support your business. Once you become familiar with the people, you create a family." Sometimes in the process of doing business, you lose focus of what's important. At the 2001 Pizza Expo in Chicago, I … More

Pizza News

The dirty little secrets about

For what may be the first time – myths and 'urban legends' about Delivery Liability insurance revealed! The insurance question Pizzeria Owners ask most frequently is about 'Delivery Liability*' insurance. (*The insurance term is Non Owned & Hired Auto Liability) "If my driver runs someone down, am I responsible? Am I … More

Pizza News

Overtime: to pay or not to pay

Attention Pizza Operators: There is no absolute limitation (except relating to child labor) as to the number of hours that an employee may work in any workweek. The federal Fair Labor Standards Act (FLSA) does not require that an employee be paid overtime for hours worked in excess of eight … More

Pizza News

Employee theft

Whether your business is manufacturing, retail, wholesale, service, hospitality or high tech, it is probably experiencing some degree of employee theft. The list of items employee steal from their employers is endless and includes such items as inventory, money, parts, components, supplies, information and customers. In fact, it is estimated … More