Pizza News

N.R.A. show review

Once again, the magnitude of the NRA was overwhelming. To see every exhibitor at the show you have to really dedicate yourself to the task. The 2001 NRA show had 2,039 exhibitors displaying their services and goods and once again PMQ was there checking out all of them in the … More

Pizza News

The big boys are coming to town

I remember when I first confirmed that not one, but two national pizza chains had just signed leases and were going to open almost across the street from me.  For 12 years Big Dave's Pizza & Subs had enjoyed 75 percent market share and life was good.  A couple of … More

Pizza News

Letter from the publisher

Pizza World: Rise up and Unite! What if the Pizza Industry, corporate chains, franchisees, independents and industry suppliers funded a national television campaign designed to increase the overall sales of pizza? Michael Cohen asks this question in his editorial on page 16. Right now, about 5 percent of all food … More

Pizza News

Espresso & cappuccino

Pizza and espresso, these items embody the soul of Italy better than any other.  And just as pizza is no longer the domain of Italy, having achieved mammoth status in Canada and the US, so too has espresso and its derivatives, cappuccino and latte. While these two noble products are … More

Pizza News

The art of selling pizza

I like to call it the three G's. That is Great food, Great service and Great entertainment. Any one of the three will make me come back to a restaurant. Great food makes me more tolerant of poor service or a boring atmosphere. Entertainment and great service from the staff … More

Pizza News

It pays to say I'm sorry

Do you believe in the power of redemption? It's now a proven fact that a simple phone call and apology can keep dissatisfied customers from going to your competitor. Two Domino's Pizza franchisees recently put this statement to the test. Steve Leonard and Tom Wallace wanted to know the real … More

Pizza News

How appetizing is your menu?

Download List of Appetizer Companies (Excel File) Outside of encouraging customers to order additional toppings, how can a pizza operator increase his average ticket sales without increasing the menu price of his or her pizza? This is where the appetizer menu comes into play. Unlike most restaurants where customers order … More

Pizza News

La Nova does it again!

It's a mess! Traffic is backed up on Main Street. Police officers are busily working to keep traffic moving. Neighboring businesses are complaining that their parking lots are filled; yet their stores have no customers. The commotion at 5151 Main Street is no accident, it's the long awaited opening of … More

Pizza News

Dino's eggplant pizza

If you weren't born Italian or into a culture of eggplant cuisine, you don't know what you're missing! North America is the last continent to truly appreciate this unique, versatile and delicious vegetable. Eggplant is becoming more popular everyday, by the minute, and you have to try it. Vegetarians know … More

Pizza News

Pizza in Ireland

Corned beef, potatoes and shamrocks. It's the perfect topping trio for an Irish pizza, right? Well, not really, except perhaps in some stereotypical pizza kitchen. What today's traveler to Ireland will find in some of the better, more creative pizza parlors are bacon and cabbage pizzas, as well as toppings … More

Pizza News

Customer profiling, makes customers happier

Have you ever felt like it was a waste of your and your customer's time to ask those suggestive-selling questions? Simran Mangat-Garcia, who owns a Roundtable Pizza franchise in Anaheim, California, concluded that those 'required' questions just tick some customers off. Customers who are greeted by a waitstaff member with … More