Pizza News

Pizza in Ireland

Corned beef, potatoes and shamrocks. It's the perfect topping trio for an Irish pizza, right? Well, not really, except perhaps in some stereotypical pizza kitchen. What today's traveler to Ireland will find in some of the better, more creative pizza parlors are bacon and cabbage pizzas, as well as toppings … More

Pizza News

Customer profiling, makes customers happier

Have you ever felt like it was a waste of your and your customer's time to ask those suggestive-selling questions? Simran Mangat-Garcia, who owns a Roundtable Pizza franchise in Anaheim, California, concluded that those 'required' questions just tick some customers off. Customers who are greeted by a waitstaff member with … More

Pizza News

Do your customers hang on or hang up?

On a busy night in most pizzerias delivery calls start out something like this: "Thank you for calling PMQ Pizzeria. Can you hold, please?" Or what about this one: "Thank you for calling PMQ Pizzeria. Can I take your order?" Customer responds with, "What are your specials?" Then your employee … More

Pizza News

Staying focused on what's important

quot;You have to want to give. When people see this, they will want to come to you and will support your business. Once you become familiar with the people, you create a family." Sometimes in the process of doing business, you lose focus of what's important. At the 2001 Pizza Expo in Chicago, I … More

Pizza News

The dirty little secrets about

For what may be the first time – myths and 'urban legends' about Delivery Liability insurance revealed! The insurance question Pizzeria Owners ask most frequently is about 'Delivery Liability*' insurance. (*The insurance term is Non Owned & Hired Auto Liability) "If my driver runs someone down, am I responsible? Am I … More

Pizza News

Overtime: to pay or not to pay

Attention Pizza Operators: There is no absolute limitation (except relating to child labor) as to the number of hours that an employee may work in any workweek. The federal Fair Labor Standards Act (FLSA) does not require that an employee be paid overtime for hours worked in excess of eight … More

Pizza News

Employee theft

Whether your business is manufacturing, retail, wholesale, service, hospitality or high tech, it is probably experiencing some degree of employee theft. The list of items employee steal from their employers is endless and includes such items as inventory, money, parts, components, supplies, information and customers. In fact, it is estimated … More

Pizza News

Choosing a new location

Large chain pizza operations typically have sophisticated real estate departments that use a number of state of the art market research tools to find new, promising locations for their restaurants. Does that mean the independent pizzeria on a thin budget is the underdog in finding new locations? Not according to … More

Pizza News

Banned in Vegas

When we announced that Pizza Today had banned PMQ from Pizza Expo in our last issue, it only took a few days before a FedEx package arrived on my desk. The package came from our long time advertisers and good friends Jay and Terry Siff. "We think we found a … More

Pizza News

Pizza expo show from Chicago

Best Idea Pizzacast Reels In Customers Wouldn't it be great if you could turn most cell phones into an automatic pizza ordering device? Well…Pizza cast is a mobile ordering channel offering you immediate connectivity to your customers. You can profit from the global growth of mobile commerce, or m-commerce. Pizza … More

Pizza News

Southwest Foodservice Show

The 2001 Southwest Foodservice Expo was held this year at the Dallas Convention Center in Dallas, Texas. There were more than 27,400 attendees, 1,278 booths and over 760 exhibiting companies. The show alternates between Houston and Dallas, which was a good thing this year considering Houston was experiencing massive flooding … More