If you think you’re in the pizza business, then you’re dead wrong. You are in the marketing business! In fact, the main reason why chains and leading independents are so successful is because they are mean, aggressive, marketing machines. Because they understand the power and the need for consistent advertising, … More
The domino effect
The independent pizza store operator has almost always dominated Australia and New Zealand. Several pizza chains have been able to capture market share, such as Pizza Haven and Eagle Boy’s. Even Pizza Hut is giving it a shot, but hasn’t been able to enjoy the success they’ve had in the … More
From the horse's mouth
What type/size ad do you run in the phone book? What does it cost you per year and is it worth it? David Yekell – We do not buy anything other than a line listing. We feel that the cost of an ad is far greater than the results you … More
The pizza doctor
The marketing tactics that are about to be described are not for the faint of heart. They are a preview of what to expect at PMQ’s New York Pizza Show (www.newyorkpizzashow.com, Nov. 2-3, 2004). There you will find guerilla-marketing strategies…Big Dave style. In no particular order, these are my most … More
Kamron's komments
Advertising is what it is… Ads in newspapers, radio, TV, etc. Marketing is altogether a different animal. Marketing takes many shapes. Marketing can be how your employees handle phone calls or it can be your location. A lot of high-end restaurants spend a fortune for rent and nothing on advertising … More
Handling hospitality
As full-service restaurants’ carryout services continue to peck away at the pizza delivery/carryout business, it’s even more critical today to enhance your service levels. Face it, while the quantity of the competition continues to increase, their abilities to execute outstanding service aren’t that great. Since the New York Pizza Show … More
Letter from the publisher
Genuine New York Pizza Want to know how to make the real thing? Real New York Pizza? How about real Italian Pizza? How about the incredibly creative and exciting Aussie pizza line? When you leave New York, you’ll bring back the recipes and secrets to all of these great pizzas. … More
Letter from the publisher
Will you be able to say you were there? I’ll never forget the first copy of Pizza Marketing Quarterly and how exciting it was to see it in print. That was October of 1997. Feedback was coming in, and it felt so satisfying to know that our brand-new mom-and-pop pizza … More
In search of gringo Mike
The ad read, “Gringo Mike’s Best Pizza in Costa Rica.” I definitely had to check this place out. Costa Rica is a very unique country. Tourism is rising 30 to 40 percent a year. It is a small country, approximately three million people, with almost half living in just one … More
The gift card revolution
Gift cards are the gift certificates of the 21st century. This gift market is just starting to take off in the restaurant and retail industry. Mike Hallahan, president of PSI Plastics, says that in the past few years he’s noticed the large retailers move to this technology not only to … More
The Oaks
The Oaks Hotel is an icon in Sydney’s hospitality scene. Why and how did it earn this reputation? While in Sydney, everyone I talked to kept saying that I had to go there before I left. I put in a call to David Thomas, the owner of the Oaks for … More
Getting z scoop on Z Pizza
Some of the most interesting and useful stories find their way to PMQ from our vendors who are out in the pizza shops working with owners/operators on a daily basis. Richard Ferrara, VP of Marsal & Sons, gave us the tip on this amazing pizzeria called Z Pizza and introduced … More