Customer Satisfaction On the Rise for Two Top Pizza Chains Domino’s and Pizza Hut have both seen rising same-store domestic sales in 2020, but that’s not the only good news for the two top chains. Customer satisfaction is also up for both companies, according to an American Customer Satisfaction Index … More
Eye on the Chains
Eye on the Chains: Domino’s, Papa John’s, Pizza Hut and Chuck E. Cheese
Papa John's plans a move to a new headquarters while Domino's funds a building for parents of St. Jude Children's Hospital patients.
Eye on the Chains
Eye on the Chains: Two Pizza Leaders Develop Products, Deals for COVID-19 Era
Also, guess which major pizza chain is the preferred pizza provider in almost half of the states in the U.S.? (Hint: It's not Domino's.)
Eye on the Chains
Eye on the Chains – September 2020
Papa John's bounces back, CPK struggles with bankruptcy and Chuck E. Cheese launches a new delivery-only brand.
Eye on the Chains
Eye on the Chains – August 2020
Marco’s Looks to the Future Same-store sales have soared during the pandemic for Marco’s Pizza, the No. 6 chain in the United States, but president and COO Tony Libardi knows there is plenty more work to be done. With 900-plus locations, Marco’s logged more than $600 million in system-wide sales … More
Eye on the Chains
Eye on the Chains – June/July 2020
CPK Market Offers Groceries and Meal Kits The coronavirus pandemic has prompted California Pizza Kitchen (CPK) to move into the meal kit and grocery business in a big way. In early April, the Playa Vista, California-based chain introduced CPK Market, which provides specialty meal kits as well as pantry and … More
Eye on the Chains
Eye on the Chains: How Papa John’s Aims to “Conquer Lunch”
Papa John’s Aims to “Conquer Lunch” Papa John’s has introduced a new flatbread offering, called the Papadia, in an effort to “conquer lunch” and boost its sales. Described as a “toasty, hearty alternative to the same old sandwich routine,” the Papadia sells for $6 at all U.S. locations. The Papadia … More
Eye on the Chains
Eye on the Chains: This Pizzeria Was Named 2019’s Emerging Brand of the Year
MOD Pizza Named Emerging Brand of the Year As the fastest-growing restaurant chain in the country, Seattle-based MOD Pizza has proven that doing good really is good for business. Restaurant Dive, a national digital magazine covering the restaurant industry, chose MOD as Emerging Brand of the Year for 2019. The … More
Eye on the Chains
Pizza Chain News: Has Pizza Hut Revolutionized the Delivery Box?
In the latest pizza chain news, Pizza Hut ties sustainability and plant-based meats into one cool new delivery box.
Eye on the Chains
Eye on the Chains: November 2019
Can Rob Lynch Turn Papa John’s Around? Rob Lynch worked miracles at underdog fast-food chain Arby’s when he came on board in 2013. Can he do the same for Papa John’s? The pizza company hired Lynch as its new CEO in August after Steve Ritchie, who replaced ousted founder John … More
Eye on the Chains
Eye on the Chains: Everything’s Archie at Pizza Hut Lounge
In other pizza chain news, Domino's rolls out its new e-bikes for franchise owners.