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PMQ GOES TO AUSTRALIA
by Steve Green
Editor & Traveling Pizza Guy
There we were, in
perhaps the most isolated big city in the world. Perth Australia.
Five time zones of ocean to the West and three time zones of outback
to the East. Great weather. Great surf. Great people. But something
was wrong with this part of the pizza world. I was about to discover
that something was missing......
Standing before me
was a familiar looking Domino's Pizza store. I was about to have my
first Australian Pizza Experience. I was also about to discover the
first big difference between the US and Australian pizza markets.
Did you know that
you can't buy a Domino's Pizza in Australia? Yes. You can buy a pizza
that comes out of a Domino's Pizza box, but it not the handmade hand
tossed signature that Domino's built it's reputation on here in the states.
The Pan Pizza is
king here. That is the standard. The top four chain's top selling
pizza is the Pan. Hand tossed pizzas are not popular. Even Domino's
does not sell hand tossed.
Another big
difference in pizza is the way they are sold. Not by the topping but
by the taste concept. The Hawaiian Pizza is the most popular pizza
here. It tops the chart at Eagle Boys and can be found on the top
slot at Pizza Hut Menu's everywhere. You won't find 1 topping pizza
sales. Instead you'll choose from the Meteor Pizza or Chicken and
Bacon lovers pizza. Hawaiian Pizza's account for 15% of all pizza's
sold and chicken can be found on 15% of all pizza's.
According
to Tom Potter, President of Eagle Boys Pizza, Australia's second
largest domestic pizza chain, "Australians have a blander taste
in food than do Americans." And those Australian taste
preferences are the reason Eagle Boys have done so well. That's why
our sauce is a little less tangy. And there are more toppings
typically on our pizzas. People eat pizza differently here. For
example, in Neighboring New Zealand where Eagle Boys has 20 pizza
stores. Half of all pizza orders are sold with fries included."
In 1994
Australians spent $825 per capital Australian dollars on restaurant
supplied food compared to $1150 spent in the U.S. But Australians are
catching up fast.
Australian Pizza
Competition has been brutal over the last decade.
11 years ago,
Pizza Hut was able to sell 2 large "Take Away" Pizza's
(Carryout) for $21.90. Despite an Aussie inflation rate of 5% today
Pizza Hut sells that same Take Away combination for only $13.90.
The history of
pizza is Australia is much younger than in The States. Here is where
pizza had a chance to re-invent itself, consequently, the pizza
landscape is much different here. Different pizza types, different
pricing strategies, different favorite toppings, and yet pizza was
brought here primarily by American companies. So why the difference?
Could it be that
since Australians didn't know enough about pizza that they were free
to be more experimental? For example, Australian consumers didn't
know that they were not suppose to buy dessert with pizza. Or that
they were not suppose to like chicken or eggs on their pizza. On the
other hand the first pizza operators may not have known that they
weren't supposed to offer these items to their customers. So it makes
a pizza guy wonders if you didn't know any better? What if you were
the first pizza operator in your area to offer something new?
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