May-June, 2005 Idea
Forum
You might have
noticed that the poster in your window seems to draw as many people into your
store as the ad you put in last week’s newspaper, or that your menu items with
accompanying photographs have a higher sale rate in your
restaurant.
Because most people shop visually, especially
with food, appealing to their appetite through the use of pictures sells more
products. Yes, this brings up the old saying, “A picture is worth a 1000 words.”
Menus, flyers, posters and any printed marketing materials you send to your
potential customers must have mouth-watering images for you to get the best
results.
Your customers are looking for quality and a competitive
price, but that does not mean you have to offer your products at the cheapest
price to get them to order. Show your customers the quality of your menu
offering. As an independent operator, you pride yourself on having better
quality ingredients in your products; get that message out
there.
The largest segment of the marketplace today is the baby
boomers. They are looking for higher quality products and are willing to pay a
little more knowing they are buying quality. If the promotional pieces in your
restaurant show how savory your pizzas are, then posters, menus and magnets can
do most of your selling for you, provided you have the right
photography.
To give you an example of how photography can help
your pizzeria, a 100-unit pizza chain used glowing photos to increase their
sales. The pizzeria had a better quality product than the discounting
competitors and rightfully priced their food a bit higher. However, they were
still producing marketing materials that were based on discounting, rather than
sticking to their prices. Once they focused on marketing the quality of their
food using photographs, they increased not only their overall sales, but also
their guest check average and customer counts, all while sticking to their
original prices.
CFM Concepts offers a full range of food
photography—professionally taken to maximize the visual appeal of each food
item. Bill Milne, food photographer and partner at CFM, is a photographer and
image-maker based in Manhattan. His works have appeared in several publications
including: The New Yorker, TIME Magazine, The L.A. Times, The Toronto Globe
& Mail and USA Today, among many others.
Their photography can
be ordered on just about anything, including posters, menus, magnets, door
hangers, box toppers, postcards and even signs. They know how to make each
picture work for your pizzeria, ensuring that you get the most for your money.
With any order, you can choose from hundreds of food shots from their photo
library at no charge to you or you can pay to have Bill come to your pizzeria to
take mouth-watering shots of your own food.
For pricing and to
learn more about CFM Concepts, visit them at www.cfmconcepts.com or give them a call at
866-439-4030.
Every pizzeria does their best to put out some form of a great pizza. Several years ago, in order to both increase sales and compete in the market, many pizzerias began offering delivery to their customers. What makes the difference in a decent and a great delivered pizza is the form in which it arrives.
Strategy #156
Keeping Your Crust Crispy
Steam and grease work together to reduce the tastiness of a delivered pizza. Most pies sit in their own grease, becoming messy and soggy before ever making it to your customer’s door. Sure, some products are on the market that are supposed to help fight the sogginess prevalent in delivered pies, but only work part of the time. Things like corrugated cardboard slips to put in the bottom of pizza boxes have been around for years. Problems with corrugated cardboard are obvious. For one thing, many pizzas actually absorb the taste of the cardboard. To combat this, some pizzerias have started using wax paper, which only holds the moisture and grease to be reabsorbed by the crust. Innovations in box designs allow steam to escape through carefully placed vent holes in the boxes, but do not do much to help the bottom of your pie.
However, to really cut down on extra moisture in your delivery box, a product like Dri Pie is your best option. Dri Pie is a plastic grid that you put in the bottom of your box (instead of the corrugated cardboard piece). The grid allows the pizza juices to seep from the pizza into the box below without soaking your crust in the mess. Dri Pie helps soothe the fears of those who refuse to deliver their pizzas because of quality issues and allows them to deliver with much more confidence. With the issue of soggy pizzas lessened, feel free to add delivery to your menu and be sure that your pizza will represent you well away from your shop. Cutting the pizza in the box won’t damage the Dri Pie, so there are no worries about pieces of the grid getting lodged into the pizza. They can, however, be easily cut with a pair of scissors to ensure the best possible fit for your pizza boxes.
The bio-degradable, FDA approved mats come in three different sizes to ensure the proper fit for your pizza boxes. The most popular and largest is 12 inches by 16 inches, followed by a middle size at 12 inches by 12 inches and the smallest size at 9 inches by 9 inches. For more information on Dri-Pie or to check on prices, check out their website at www.dripie.com or call Ken Mull at 203-723-1514.