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Letter From the Publisher The Matrix of Managing Multiple Stores The PMQ P.O.S. Report The Many Different Types of Pizza One Hot Delivery The Competitor Extermination Program PMQ's Idea Forum U.S. Pizza Team Acrobatic Trials Dino's Pizza Perfection Salsomaggiore, Italy At the Register From Our Experts Are Your Covered Mike Roberts Top Ten New Year's Pizzeria Resolutions Gregory P. Smith How Will Your Customers Eat Today? Christopher Muller, Ph.D Promotional Tactics For The "Four Walls" Jeff and Marc Slutsky In Lehmann's Terms Tom Lehmann Giving Credit Its Due Dan Weth How To Give & Receive Work References Carol Hacker Business Interruption - Tricks, Tips, & Traps P.J. Giannini Direct Mail Gives Boston Pie A Sales Kick Jack Schember
