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TABLE OF CONTENTS
 | Letter From the Publisher |
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| Take & Bake Special Report |
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| Espresso & Cappuccino |
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Dreams Come True in Columbus
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| Idea Forum |
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| It's A Snap! |
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| The Art of Selling Pizza |
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| N.R.A. Show Review |
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| It Pays to Say "I'm Sorry" |
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| How Appetizing is Your Menu? |
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How to Fire Someone
Carol Hacker |
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Pizza Marketing: The Ultimate Warfare
Michael P. Cohen |
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The Critical Break Point
Mike Roberts |
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In Lehmann's Terms
Tom Lehmann |
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Getting Your Employees to Bring You Business
Jeff and Marc Slutsky |
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The Big Boys are Coming to Town
Big Dave Ostrander |
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Workers Comp is a Necessity: Not an Option
P. J. Gianinni |