Freddie Wehbe, Domino's Gainesville Manager, winner of numerous awards, including Southeast Manager of the Year and manager of the Year, with Rich Price and Dave Brandon, CEO of Domino's.
Cross-promotional
partnerships can be both profitable and convenient, if done correctly. For
example, the Domino's, in Gainesville, Florida, and the Gainesville Sun
newspaper entered into a limited partnership that blossomed into a unique
and very successful endeavor for both parties.
Charlie
Corcoran, now the circulation and marketing manager for The Orlando
Sentinel, said he met Fred Wehbe, the Gainesville area supervisor of Domino's, initially
to work out a deal to get pizza certificates for the pre-paid customers of
the newspaper.
"I
met with the area supervisor (Wehbe) of Domino's about working on a
partnership," Corcoran said. "My primary focus was getting pizza
certificates to offer to my pre-paying (newspaper) customers. While
Freddie was interested in finding new pizza customers among our
readers."
Through
this initial conversation, Corcoran and Wehbe developed an increased
marketing partnership.
"We
found there were a lot of overlap with what they (Domino's) were doing and
what we were doing," Corcoran said. "We were both trying to
reach the same people. They distributed thousands of door-hangers, we did
also. We decided to do a partnership where I get the front and they get
the back, or vice versa depending on which way it was hung on the door. I
would print it and they would distribute it. Through that partnership, it
cut our costs dramatically and we were able to increase exposure."
They
did not stop there; this limited partnership began exploring ways for both
parties to benefit.
"We
did the same thing with box tops," Corcoran said. "They were
paying to have the coupon sheet on their pizza boxes. We put our offer on
there, they didn't have to pay to print them-we printed them and they
distributed them. So, there was a savings on their end as well. In turn,
we inserted their offer in our bills. So, they got that exposure of a
direct mail piece that was sure to be opened because there was a statement
inside with their message."
This
offer became so successful that it became known throughout the Gainesville
area as the Gainesville Sun Pizza Deal.
And
a profitable one, for both Corcoran and Wehbe. During these promotions,
volume increased five percent in the Gainesville Domino's store.
"That's saying a lot in that line of business," Corcoran said.
Wehbe's
Domino's store was named by Domino's as the highest volume Domino's
location and Wehbe was also named Manager of the Year for Domino's because
of the increase in sales from the promotion, as well as many other
marketing ideas Wehbe has tried.
"All
of a sudden," Corcoran said, "I got all these different
newspapers calling me because all these Domino's stores were approaching
them to do this. As far as the newspaper side, having the certificates for
a free pizza increased our pre-paid sales, that being a key area we always
want to increase, from four percent being pre-paid to 85 percent. That is
a significant increase because you have something to give them they can
use immediately."
Wehbe
said the newspaper promotion has been very successful for his store and he
continues to use the promotion due to the volume of business brought in by
the offer.
"It
has been a very popular promotion for us," Wehbe said. "It has
provided an economical way to reach customers. That is all you can ask of
a promotion, the rest is up to you.