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Ask Tom Lehmann a Question!

Tom Lehmann has been employed by the American Institute of Baking since 1965. In his early years with the AIB, he was responsible for directing the operations of the Experimental Baking Group. He took an interest in pizza in about 1967, when he was contracted to reverse engineer a popular pizza being produced in Chicago, Illinois. He was soon recognized as the local "pizza expert" on the AIB staff. Shortly afterward, he made his first pizza service call to John's Pizza, the first wholesale pizza manufacturer in the U.S.

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Ask Jeff and Marc Slutsky a Question!

Jeff and Marc Slutsky are executives of Street Fighter Marketing in Columbus, Ohio, and specialize in teaching how to promote, market and increase sales without spending all of your money. They have co-authored seven books, including the most current, Streetfighter Marketing, and have had their columns regularly published in Pizza Marketing Quarterly for the past three years. They also have produced and offer a varietyvariety of audio and videotapes in addition to consulting and motivational speaking for individuals, groups and at many trade shows, such as the Mid-America Soft Serve & Pizza Show.

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Ask Ed Zimmerman a Question!

Beginning in 1996, Ed started Bellissimo Foods with several partners. Bellissimo went on to become the largest pizzeria distribution network in the United States. Currently the network services 25,000 pizzerias. Ed has possibly sold, marketed, and tasted more pizza then anyone in the United States over the last 5 years. He spends much of his time working on behalf of several clients who serve the pizzeria industry.

Ed began his foodservice career in 1974. He spent four years in restaurant and catering operations and management. The next stop saw Ed in the retail deli/bakery business. He set up in-store operations for a 14-store chain and managed those business units.

1980 was the beginning of a 13-year career in the wholesale bakery industry. During the first 7 years, Ed was the Production Manager. The subsequent, three years, he was the General Manager for the distribution side of the business and in the last 4 years, Ed was the company's National Sales Manager.

In the next portion of his career, Ed did consulting work for foodservice distributors and manufacturers. His specialties were Organization Design, Succession Planning, Sales Training and Marketing Consulting.

Ed is currently the President of Successfoods Marketing, a foodservice consulting and marketing services firm. Successfoods Marketing is a consulting and marketing services company serving the food industry.

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Ask John Correll a Question!

John's food biz experience began in 1954 as a cook's helper ... his pizza career began in 1967 as the first hourly employee in the sixth Domino's Pizza to open ... and his consulting began in 1973 upon the start-up of Correll Consulting, the original pizza industry consulting company. His academic credentials include a MBA degree in Restaurant Management from Michigan State University.

Like most every other consultant, he has authored a hundred-plus articles, published numerous books, presented seminars on many topics, instructed college courses, and serviced clients large and small.

His somewhat unique job history includes dishwasher, cook, busboy, pizza-maker, sandwich-maker, delivery driver, hotel F&B director, restaurant manager, pizzeria manager, corporate training director, corporate sanitation director, pizza company entrepreneur, chain vice-president, international consultant, college educator, author, packaging designer, and independent inventor.

His business is custom, cutting-edge innovation. He holds over 35 patents and specializes in new-product development, operational systems enhancement, custom packaging design, and strategic differentiation. He has innovated many firsts, including pioneering conveyor baking as the first person in the restaurant and pizza industry to successfully use a conveyor oven ... creating the first personal-size pizza ... creating Domino's Pizza's first manager training program and writing its first Store Operations Manual ... and, most recently, researching, writing, compiling Encyclopizza™, the first complete online reference resource on pizza preparation technology (over 425 printed pages), and Progress-creator™, a first-time elucidation of the progress-creation process -- both located at www.correllconcepts.com.

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Ask Dino Ciccone a Question!

Dino Ciccone has been in the pizza business for 20 years. He has worked in the industry for 25 years. Has made and eaten pizzas with Mama Ciccone for almost 50 years. Also opened multiple units from takeout delivery to full service restaurants and also many special events as festivals and fairs. Dino has done every job in the business from dishwasher to general contractor including designer/ engineer/ architect. His wealth of knowledge doesn't stop there. Dino has won more prestigious cooking awards then anyone we know. Last count was over 20. This Potentially makes Dino "The Most Dangerous Man In Pizza" He has been featured in every trade magazine and written for most. Also featured on every major network from New York to Japan. Has judged and created rules and criteria for major pizza contests. Dino has a consulting firm and is President of World Pizza Organization (WPO) which is a new venture that certifies independent pizzerias if the criteria is met. This unites independents to compete against large chains thus creating a more level playing field. (There is strength in numbers look at China.) Dino is now working on a top-secret project that will bring a lot more publicity to pizza and pizzerias.

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Ask P.J. Giannini a Question!

PJ Giannini Author, National Seminar Speaker, Consultant, Regional Chair National Society of Agents for Consumer Education, Consumer Educator of The Year 2001 (NJ), and Licensed Insurance Agent. After being trained at "home office underwriting school" for an international insurance group, PJ founded Association Agency, Inc. and has spent over 15 years as a Commercial Insurance Niche Marketer.

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Ask Marc Ankerman a Question!

Marc Ankerman has been in HR training and education field for over 19 years. Marc is a former Director or Training at Williams-Sonoma, Express, Michigan National Bank and Galileo International. He has recently been specializing in the multi-unit, multi divisional retail world. With a flair for the creative his background in Mass Communication, Radio, TV and Film coupled with his degrees in instructional Design and Development makes his ideas and solutions come to life.

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Ask Richard McShirley a Question!

Richard McShirley is the Director of Business Development for JU$TCHEX. His experience in the collection of returned checks includes the classic collection agency, electronic check recovery agency, and online check recovery models. Richard is a founder of JU$TCHEX, a company that provides clients with direct online access to process their returned checks for payment in a method that complies with applicable laws and operating rules.

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Ask Pam Simos a Question!

Pam Simos is the President and Founder of Five Star Training. She is the creator and presenter of a series of hospitality seminars and has more than 25 years of experience in hospitality. She holds a BA degree in Hotel and Restaurant Management from Florida State University. During her career, Pam has worked at many of the leading restaurant chains, including Domino's Pizza, Red Lobster, Bennigan's, Taco Bell, and TCBY Yogurt.

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Ask Laura Garrett a Question!

Laura Coti Garrett has worked in the field of health and nutrition communication as a registered dietitian, nutritionist and certified diabetes educator for over 20 years. Her experience has included radio, television and public speaking. Her company, Realtime Nutrition, Inc. offers customer service programs food service employees, marketing and sales teams

Her professional role as a nutrition communicator has enabled her to bridge the gap between technical health information and consumers' lifestyles and their medical nutrition therapy needs.

She is a certified diabetes educator and the New Jersey delegate to the American Dietetic Association's House of Delegates. She is a member of the American Dietetic Association, the American Association of Diabetes Educators and the American Diabetes Association. She has received awards from the American Heart Association and the American Dietetic Association.

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Ask Joe Gratz a Question!

Joe Gratz first got the idea for creating an online food ordering business while working at a Domino's Pizza restaurant in Summit County, Colorado. Having been trained as a software engineer and systems architect, he knew the advantages of doing things digitally. Online ordering simply made sense.

While working as an enterprise software developer and later as a consultant, Joe further formulated and tested the idea of creating a simple and easy to use way for customers to order food online. In 2002, Joe left his job to focus on CoolOrder.com full time.

Since the beginning, CoolOrder.com has strived to create the best customer experience possible. CoolOrder.com knows that what's best for a restaurant's customer is best for the restaurant. Keeping that in mind, CoolOrder.com continually invents new ways to keep restaurants' customers happy and coming back for more. As customers continue to ask that online ordering be a part of their favorite restaurant's offerings, CoolOrder.com continues to respond as restaurants turn to online ordering as a simple and effective way to better their customer service and increase their bottom line.

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Ask Michael Rasmussen a Question!

Mike is a practicing CPA and has worked with closely held franchises and small businesses for over 20 years. Mike formed the Franchise Tax Group which consists of a group of accounting and tax professionals sharing s career with Ernst & Young where he became a Tax Manager after eight years with the Firm.

Mike is a member of the National Restaurant Association, the California Restaurant Association and the California Society of CPA's.

RASMUSSEN TAX GROUP is a team of industry specialists led by Michael J Rasmussen, CPA empowering restaurant owners to have more personal time, grow their business and be more profitable through innovative technology and personalized service that simplifies tax planning, accounting and business solutions. For more information visit www.rasmussentaxgroup.com.

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Ask Jon C. Mejia a Question!

Jon C. Mejia, 'The Liquor License Expert', is recognized as one of the leading authorities in the liquor license industry and is an expert on license valuation and state licensing procedures. Jon has served the food & beverage industry since 1984 with integrity and distinction. In that time he has handled thousands of licensing applications for clients ranging from major chains to mom and pop operations.

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Ask Steve Green a Question!

PMQ publisher Steve Green has built, owned and operated pizza stores in California, New York and Mississippi. He consults with many of the nation's top pizza operators and vendors and has toured thousands of pizza stores worldwide during the last 20 years. Steve was one of the original founders of Cyberslice, which was the first national Web service to sell pizza online. Cyberslice went on to become food.com.