Do You Have the Best Pizzeria in America?

Tips for setting your pizzeria apart and becoming the best in your customers' eyes.



Pixabay

There are hundreds of "Best Pizzeria" and "Best Restaurant" lists on the Internet, but what qualifies a business to rank as "best?"

It's a question that all of us get asked from time to time by friends and family. "What's your favorite restaurant?" or "What's the best pizzeria around here?"

The truth is, so many factors go into creating a memorable restaurant, I usually refer to the same places over and over again. It's not solely the food, the atmosphere or the service individually. It's the perfect combination of everything together--every time you visit. Let's take a look at some of the details that make a good restaurant great.

The food is consistently well prepared. This one should be obvious. At a great restaurant, you feel secure ordering anything, because you know it will be outstanding no matter when you order it or who happens to be in the kitchen that day.

There's always service with a smile. Customer service starts at the front door, with a friendly greeting and an escort to the customer's preferred table. Whether you run a sit-down restaurant or an order-over-the-phone pizzeria, customers should feel appreciated and happy with service--not angry and frustrated.

Every square inch of the facility is clean. Whether we're talking about the windows, the bathrooms, the floors, tabletops, dishes, or the kitchen, every part of the restaurant should be clean. Have you ever ordered an expensive glass of wine and found someone else's lip prints staring back at you?

Customers are regularly surprised by extras. Favorite restaurants are the ones where customers are surprised with a free teaser appetizer when they sit down, bread is warm from the oven when it arrives at the table, and a manager or owner comes around and asks (genuinely) how everything is going. These are all things that stay in a customer's mind and will get shared with friends.

Owners/chefs aren't afraid to think outside the box. At top restaurants you'll often see a changing or seasonal menu, which allows the chef to experiment and customers to try new things each time they come in.

The restaurant pays attention to small details. Soft napkins, nice soap/tissue in the bathrooms, good butter/olive oil with bread, etc. Even the smallest details stand out and help to move your pizzeria to the top of the list in a customer's mind.

So how does your pizzeria fare when you go through this list? How do you make your customers feel special, and what makes your pizzeria the "best?"

 

 

Edit Module

Tell us what you think at or email.

Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags

Related Articles

Rebranded Pizzeria Hasn't Forgotten Its Corn-Dog Roots

In the first of three eating contests this winter, Otis Pizzeria will challenge competitors to wolf down Pronto Pups, not pies.

Sam's Club Debuts Massive Meatball Pizza for Super Bowl Parties

The pizza reportedly weighs four pounds, one-fourth of which is all meatballs.

Jimmy's Gives Away Pizza to City Workers in Massive Snow Storm

The Troy, New York pizzeria's Facebook post was shared more than 2,000 times.

Wild Slice Pizzeria Offers Free Pies to Furloughed Government Employees and Family Members

Word about the offer has been spread by local TV and radio stations, providing a free PR boost for the Roswell, Georgia pizzeria.

Round Table Pizza Makes Queen Elizabeth a Cheeky, Cheese-Laden Offer

If the queen gives pizza a try in 2019, Round Table customers can enjoy a personal pie for free.

Appeals Court Rules Domino's Must Make App, Website Accessible to the Blind

The three-judge panel reversed an earlier ruling by a Pasadena court.

John Arena's 5 Steps to Success in the Pizza Restaurant Business

Going pro: The veteran Las Vegas pizzeria operator offers a quick guide to living the pizza life.

Kate Middleton Reveals Her One of Her Favorite Pizza Toppings

And now we know why the future King of England fell in love with her.

New Pizza Vending Machine Sells 400 Pies in a Week at Ohio State

The Pizza ATM comes stocked with cheese and pepperoni varieties for hungry Buckeyes.

Culinary Visions Study Shows Customers Intrigued by Cannabis Ingredients in Food

Nearly 50 percent of consumers are interested in trying cannabis-infused baked goods.
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags