PizzaCloud: Ditch the norm and never miss a phone order again

Upsell messages, on-hold messages and high-speed cellular data backup are just a few features of PizzaCloud’s telephone and Internet service for pizza shops.




 

One of the most commonly ignored parts of a pizza operator’s business are the basic communication services—specifically, telephone and Internet service. Yet for any carryout/delivery-based business, these together carry virtually all orders to the store. How often do we hear, “I HATE my phones” or “My Internet goes out all the time, and I miss web orders and cannot run credit cards”? Plus, of course, there’s the issue of busy signals. A busy signal is like locking your door in the middle of the day.

The solution? PizzaCloud has a two-part service: 

First—the IP phone service. The base package includes up to six phones, a fax and/or EFAX connection and 10 phone lines. Yes, 10 lines is more than you need, but that is the point: In the busiest hour of the busiest day of the year, no one will get busy signals.

The second service is the high-speed 4G/LTE cellular data backup. They install an additional router with a built-in cellular data modem. When your Internet service goes down, the backup kicks in and keeps the phones, web order flow and credit card processing all working. Without this, any VoIP service is risky.

Other features of the phone system include start-of-call upsell messages, such as, “Thanks for calling Bob’s Pizza. Add some cheesy breadsticks today!”; on-hold music/messages; call recording; auto answering (If not answered in a few rings, the system can pick up instead of  a “Please hold—thankyouforcallingpleasehold—sorry about that, where were we?” message; detailed reports on time to answer, lost calls etc.; and special services and reports for multi-location operators, including centralized call centers.

PizzaCloud works to ensure you get the maximum benefit from the system. Their support team will talk through your needs and set everything up for you. Most customers who use the start-of-call messages to promote add-on items see a $350 to $750 increase in revenue just on those items.

The folks at PizzaCloud answer their phones 24 hours a day, 365 days a year (and they really do answer—you don’t have to rely on a voicemail box and hope someone calls you back). And PizzaCloud does not charge for tech support or moves/adds/changes. They will even search for good numbers for your new locations and hold them for up to a year at no charge!

PizzaCloud’s base package is just $155.00 per month plus hardware (and it can be leased to eliminate upfront cost). 

Call 866-511-5521, visit pizzacloud.net or email jscully@pizzacloud.net for more information.

 

Edit Module

Tell us what you think at or email.

Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags

Related Articles

Recipe: The Chicken Bacon Ranch Pizza from DeIorio’s

If your customers love ranch dressing and buffalo sauce, you can’t go wrong with this pizza recipe from DeIorio’s.

Playing with fire: Experts offer their top tips for working with wood-fired pizza ovens

From dough preparation to finishing flourishes, a wood-fired oven demands more knowledge and expertise than a modern oven.

As PMQ celebrates its 20th anniversary, we honor the past and look forward to the future in this special oral history.

PMQ’s founders and longtime team members reflect on two decades of progress, pranks, pitfalls and pizza.

Our Town America: Now offering POS integration for ease of use for larger brands

Using a mobile app, pizzeria owners can track who redeems their offers, then follow up with a second offer.

Pizzeria operators can turn heads with signature menu items from Caputo


Leading industry cheese manufacturer Caputo offers custom cheese solutions to inspire application innovation.

Cut waste and excess fat from your pizzas with StitZii box liners

StitZii’s grease-absorbent pizza box liners let pizzeria owners deliver a healthier pizza and protect the environment.

As technology advances and communications platforms keep changing, the pizza business remains a people business

With a phone in every pocket, who would have guessed talking on those phones would become so passe?

Double your pizza production with Marra Forni

The double-mouth oven makes for twice the efficiency and twice the versatility.

Data breaches: A restaurant operator’s worst nightmare

When it comes to protecting your POS data from hackers and thieves, the IRS recommends following these 5 steps.

Boosting traffic to your pizzeria: Does it pay to advertise on Yelp?

Yelp’s a powerful influencer for restaurant customers, but Think Tank users say you can get a better return for your money with another ad strategy.
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags