Feeling stressed and burned out? Maybe it’s time to slow down and ask for help.

If you’re carrying the entire pizza operation on your own shoulders, it can take a drastic toll on your health—and it’s not good for your business either.



 

Q I’m overwhelmed. Where do I turn for help?

 

A  It took a strong ego to start your business. It also takes a strong ego to ask for help. So many restaurant operators bear the entire operation on their shoulders and eventually can’t handle the workload. It takes a toll on their health, family life and business.

I recently sat down with an operator of a multiunit company, not at his famous restaurant but at his hospital bed after he’d suffered a heart attack while filling in for a sick chef. As soon as our eyes met, he said, “I know, I know! Don’t tell me again that I need to slow down and ask for help!” For years he has chased his dream of owning several restaurants, perhaps a chain, all around his home state. All the while I’ve encouraged him to create a system that someone else could manage, but there never seemed to be enough time. Well, now there was time.

I interviewed this person every day in the hospital, wrote down his thoughts and noted all the tasks he performed during a typical day in the restaurant. I created a database of suppliers, vendors, customers, and anyone he could think of that would want his concept to succeed, and, when we reached out to them, you wouldn’t believe the outpouring of help he received! From the waitstaff and managers to vendors and third parties, everyone rallied to support him. They all wanted to help this chain continue and expand beyond my friend’s wildest dreams.

I taught him how to monitor his restaurant’s results via a laptop that retrieved information from every store and helped him understand data analytics, which he had never worked with before. He learned that his instructions could be passed on to team members from his bedside and saw, to his amazement, that his absence from the store allowed his team to step up and perform better.

The moral of this story: Don’t let a health emergency force you to discover how many people want you to succeed and will gladly work harder for you. Doing everything yourself might land you in a hospital bed. Ask for help before this happens to you!  

 

Edit Module

Tell us what you think at or email.

Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags

Related Articles

Recipe: The Chicken Bacon Ranch Pizza from DeIorio’s

If your customers love ranch dressing and buffalo sauce, you can’t go wrong with this pizza recipe from DeIorio’s.

Playing with fire: Experts offer their top tips for working with wood-fired pizza ovens

From dough preparation to finishing flourishes, a wood-fired oven demands more knowledge and expertise than a modern oven.

As PMQ celebrates its 20th anniversary, we honor the past and look forward to the future in this special oral history.

PMQ’s founders and longtime team members reflect on two decades of progress, pranks, pitfalls and pizza.

Our Town America: Now offering POS integration for ease of use for larger brands

Using a mobile app, pizzeria owners can track who redeems their offers, then follow up with a second offer.

Pizzeria operators can turn heads with signature menu items from Caputo


Leading industry cheese manufacturer Caputo offers custom cheese solutions to inspire application innovation.

Cut waste and excess fat from your pizzas with StitZii box liners

StitZii’s grease-absorbent pizza box liners let pizzeria owners deliver a healthier pizza and protect the environment.

As technology advances and communications platforms keep changing, the pizza business remains a people business

With a phone in every pocket, who would have guessed talking on those phones would become so passe?

Double your pizza production with Marra Forni

The double-mouth oven makes for twice the efficiency and twice the versatility.

Data breaches: A restaurant operator’s worst nightmare

When it comes to protecting your POS data from hackers and thieves, the IRS recommends following these 5 steps.

Boosting traffic to your pizzeria: Does it pay to advertise on Yelp?

Yelp’s a powerful influencer for restaurant customers, but Think Tank users say you can get a better return for your money with another ad strategy.
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags
Edit Module
Edit ModuleShow Tags
Edit ModuleShow Tags